4/17/2023 0 Comments Deskconnect no longer availableIts definitely a good idea to be voted on for a wider push Raghu Rudraraju (CA) to Everyone: Martin, unfortunately even in 12.9 auto close of mouse over pop up is not automatic if you move your mouse away. Martin Hammond to Everyone: We are in process of beginning our project to upgrade to 12.9 from 12.5 and would like to understand if there was any consideration being made to make the 'mouseover' more configurable beyond the time to present? IE: closes as moves off ticket selected? had a few comments on having to click close or press ESC followed by more "show and tell" as we go with larger groupsĪndrea Holmes to Everyone: thanks for the info John Ulery (CA) to Everyone: - idea is to limit our ask to short blocks of time and maximize input with smaller groups. or looking at metrics and visualization by persona. we are working on improving installation experience, what do you think of _? or we are looking at a new User Experience for a specific persona interaction. John Ulery (CA) to Everyone: - basically we are having calls with 2-3 customers at a time discussing various aspects of validation. Can you please describe what that is for and entails? Holmes to Everyone: can you please describe what these "validation sessions" are?Īndrea Holmes to Everyone: you mentioned wanting volunteers for "validation sessions". please let me know if you are interested. John Ulery (CA) to Everyone: We are collecting names of folks interested in joing validation sessions for current work. You can get their information at Roger Morse (CA) to Everyone: CA World is coming! November 9-12, 2014, at Mandalay Bay in Las Vegas Nevada USA. Roger Morse (CA) to Everyone: - I do not have an individual contact name. Ricardo Andrade to Everyone: thanks for your help! Can you send the contact info? You may also want to contact Merkantis, a CA Partner in Germany. To use IT-PAM with SAP, you would need to purchase the full IT-PAM solution the entitlement for IT-PAM that is included with SDM does not allow such interoperability. Roger Morse (CA) to Everyone: - we are no longer supporting an out-of-the-box interoperability with SAP SolMan, and there are no plans to reintroduce this capability. Its my first time here in Service Desk Office Hours, and I really doesn't know if this already discuss, but I really interested the cause of integration between CA SDM and SAP SolMan has been discontinued.īy the way, I wanna know if you have some examples to integrate using IT PAM, and if it's allowed (someone told me then it isn`t legal use ITPAM for that, at least if you buy a ITPAM license too). Ricardo Andrade to Everyone: Hello Everyone,įirst of all, I`m sorry, I don't speak english fluently, so I can have problems with grammar and others. Please be sure to join us for the next one when you see the announcement! For those who may have missed the CA Service Desk Office hours held on April 10th, below is the chat text.
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